1.
Jasilionienė R, Tamošiūnienė R. Evaluation of customer relationship system efficiency: Applying of total cost of ownership approach. JBEM [Internet]. 2009 Dec. 31 [cited 2025 Aug. 23];10(4):343-7. Available from: https://mla.vilniustech.lt/index.php/JBEM/article/view/6246